tk66's Privacy Policy

1Introduction and Scope

tk66 is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") applies to the tk66 website, mobile application, and all related services.

By registering on this platform or using any of its services, you are considered to have accepted the terms of this Policy. Our Terms and Conditions are linked to this Privacy Policy and both must be read together.

This Policy has been prepared in line with the data protection guidelines applicable in Bangladesh. tk66 gives the highest importance to user privacy and does not use any information unnecessarily or unlawfully.

2Types of Information Collected

tk66 may collect the following types of information:

2.1 Identity Information

• Full name, date of birth, and national identity card number (where applicable)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Current address

2.2 Financial Information

• Details of deposit and withdrawal transactions
• Records of payments made via bKash, Nagad, Rocket, or bank transfer
• Account balance and bonus usage history

2.3 Technical and Behavioural Information

• IP address, browser type and version
• Device type (desktop, mobile, or tablet)
• Browsing patterns and duration on the platform
• Game play history and betting-related information
• Source of site visit (referral link or search engine)

2.4 Communication Information

• Messages exchanged with the support team via live chat or email
• Details of complaints and feedback

3How Information Is Collected

tk66 collects information in the following ways:

• Information provided directly: What you provide yourself when filling in a registration form, going through the account verification process, or contacting support.
• Automatic collection: Through cookies, log files, and web beacon technology during use of the platform.
• Payment processing: Relevant transaction information received from payment gateway providers at the time of deposit or withdrawal.
• Third-party sources: From legally authorised third parties where identity verification is required.

4Purpose of Using Information

The information collected is used for the following purposes:

4.1 Service Operations

• Creating, verifying, and maintaining accounts
• Processing deposits, withdrawals, and bonuses
• Storing and displaying gameplay-related information
• Verifying login and security

4.2 Safety and Security

• Detecting and preventing fraud, money laundering, and other unlawful activities
• Identifying multiple accounts or cases of misuse
• Ensuring system security

4.3 Improving User Experience

• Reviewing and improving service quality
• Informing you about relevant offers and bonuses (subject to your consent)
• Improving the standard of support provided

4.4 Meeting Legal Obligations

Information may be used where necessary to comply with applicable laws or regulatory directions. You can find more details about tk66's operational structure on our About Us page.

5Sharing Information with Third Parties

tk66 does not sell your personal information or share it with anyone without authorisation. However, limited information may be shared in the following circumstances:

• Payment service providers: Information necessary for verifying transactions with bKash, Nagad, Rocket, and banking partners.
• Technology partners: Service providers involved in operating game software and maintaining the platform — who work under strict confidentiality agreements.
• Legal authorities: To comply with court orders, lawful requests from investigative bodies, or legal obligations.
• Corporate restructuring: In cases of merger or acquisition, ensuring the same standard of privacy protection as before.

Outside the circumstances listed above, tk66 does not provide your information to any third party.

6Cookies and Tracking

The tk66 platform uses cookies and similar technologies. These are used for various purposes:

6.1 Essential Cookies

These are necessary for the basic functionality of the site — such as maintaining login sessions, saving language preferences, and security verification. The platform will not work properly without these cookies.

6.2 Performance Cookies

Used to monitor site performance and improve the user experience. The information collected through these is analysed in aggregated and anonymous form.

6.3 Preference Cookies

Used to remember your personal preferences (such as game lists and display settings). Most browsers allow you to control or disable cookies, though this may limit some functionality of the site.

7Data Retention and Security

tk66 follows industry-standard technology and practices to protect user information:

• Encryption: Passwords and financial information are transmitted using SSL/TLS encryption technology.
• Access control: Only authorised staff have access to information, within the limits required for their role.
• Regular security audits: Regular audits are conducted to identify system vulnerabilities.
• Data backup: Regular backups are kept on secure servers.

Financial transaction data is retained for a minimum of five (5) years from the time the service is provided. Even after an account is closed, certain information may be retained to meet legal obligations. However, whenever information is no longer needed, it is securely deleted.

8Your Rights

As a tk66 user, you have the following rights:

8.1 Right of Access

You may request at any time to know what information tk66 holds about you. If you send a request to the support team by email, a response will be provided within the designated timeframe.

8.2 Right to Rectification

If any of your stored information is incorrect, you may request a correction. Some information can be changed directly from your account settings; otherwise, contact support.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You may object to your information being used for marketing purposes. This can be done by emailing a request or by changing your communication preferences in your account settings.

8.5 Right to Portability

You have the right to receive a structured copy of your information. Please contact the support team regarding this.

9Protection of Minors

All tk66 services are strictly for persons aged 21 or above. Minors (under 21) are completely prohibited from registering on this platform or using any of its services.

Age is verified at the time of registration. If a user is found to have registered using false information, the account will be closed immediately and the related information will be deleted. Our Responsible Gaming policy explains age verification and protective measures in detail.

10Policy Changes

tk66 reserves the right to amend this Privacy Policy as needed. Users will be notified of significant changes by email or via a notification within the platform.

The "Last updated" date at the top of the policy always indicates the date of the current version. Continued use of the platform after any changes means you have accepted the updated policy.

If you have any questions or uncertainties about this policy, please contact us before any changes take effect.

11Contact

If you have any questions, requests, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Active 24/7 — support available in Bengali and English

For general questions, you may visit our FAQ section — where you will find common questions and answers about accounts, payments, and security.